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Hay St Tower Guest Room Refurbishment Complete

Hay St Tower Guest Room Refurbishment Complete

Holiday Inn Perth City Centre Hay St Tower Refurbishment Complete

Part of the $12 million renovation is complete and Holiday Inn Perth City Centre
begins to welcome guests to experience its new rooms

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21 August 2015: Holiday Inn Perth City Centre has completed stage 1 of its $12 million dollar makeover and begun to welcome guests to its new refreshed rooms. Work on the Hay St tower guestrooms commenced late January with all 84 rooms completed and fully operational on 18 August 2015.

The wing offers 84 newly refurbished guest rooms, 21 of which are King Deluxe offering complimentary Vittoria Espresso Machine, 2 bottles of water and internet, located on the upper level of the tower.

Each room has a different combination of colours, fabrics, furniture and artwork all derived from a central complementary palette of colours, the rooms are vibrant and comfortable for the contemporary traveller. The guest room ensuite upgrade boasts style and functionality. A vibrant patterned glass splashback offers great contrast to the warm wood and stone top vanity. Guests who have experienced the newly refurbished room have praised the new design: “very fresh modern look, the upgrade has done wonders, well designed”.

Edwin Bollig, Senior Architect of Bollig Design Group, stated: “The hotel encompasses a slight boutique feel but in a contemporary manner with a homely feel and a touch of chic.”

The next stage of the new look Holiday Inn Perth City Centre includes refurbishment of the remaining guestrooms, ground floor lobby, restaurant and upgraded façade, all designed to offer a reinvigorated guest experience. Work on the ground floor will commence in early September with completion by the end of the year.

JAXON Construction who is heading up the project will continue to work closely in consultation with hotel management to minimise the impact on the everyday hotel operations and guest journey.

Deane Palmer, General Manager of Holiday Inn Perth City Centre said; “We trust our guests will be delighted by the modern and contemporary lobby experience and innovative dining facilities”.

For further information about the refurbishment program click here.

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IHG® DINING REWARDS

IHG® DINING REWARDS

Exclusive new programme offers generous member benefits on dining and accommodation

InterContinental Hotels Group (IHG), one of the world’s leading hotel companies, announces the launch of IHG® Dining Rewards, awarding members with generous dining and accommodation benefits and an instant status upgrade in the group’s loyalty programme, IHG® Rewards Club. The Australasia launch is the second phase in the rollout of the new programme, following its launch in Greater China in May.
For an annual fee of AU$319 (Australia) or AU$295 (New Zealand), joining members will receive a dual membership card for both their IHG® Rewards Club and IHG® Dining Rewards programme memberships. IHG® Dining Rewards sets itself apart from the competition by offering a one-tier membership status upgrade in IHG® Rewards Club, the world’s first and largest hotel loyalty programme.

Core IHG® Dining Rewards programme benefits:

Dining and Beverages*

  • 25% off all dining and beverages at participating IHG hotel restaurants and bars (ongoing)
  • One $AU50 or $NZ55 e-voucher for redemption against dining and beverages in participating hotel restaurants & bars across Australasia

IHG® Rewards Club

  • One-tier status upgrade in IHG® Rewards Club (e.g. Club to Gold Elite or Gold Elite to Platinum Elite)

Room**

  • One free night at any of IHG’s more than 4,700 hotels globally
  • One 25% off Best Flexible room rate certificate across participating hotels in Australasia and Greater China
  • 10% off Best Flexible and Advance Purchase rates across participating hotels in Australasia and Greater China (ongoing)

Karin Sheppard, Chief Commercial Officer, Asia Middle East and Africa, IHG said, “This programme goes beyond just great dining discounts by providing flexibility and benefits to all members, no matter how far or how often they travel, from room rate discounts to IHG® Rewards Club membership status upgrades.”

“We’re thrilled to be launching the programme in Australasia; home to great hotels offering superb dining. With IHG® Dining Rewards already available in Greater China and with its continued roll out across the Asia, Middle East and Africa (AMEA) region soon, there will be even more places for members to redeem their dining and room benefits at our great hotels.”

Members are able to redeem their benefits at all 33 of IHG’s InterContinental, Crowne Plaza and Holiday Inn hotels in Australia, New Zealand, Fiji and Vanuatu, as well as a growing number of hotels across Greater China. The programme is set to launch in the UAE, Singapore, Malaysia and Thailand by the end of 2014, meaning even greater opportunities to redeem room and dining benefits, and will be available at hotels across South East Asia, Japan and the Middle East by the end of 2015.

A prospective member can sign up by calling toll free: 1800 226 462 (Australia) or 0800 26 44 42 (New Zealand). For more information on the programme & participating hotels please visit www.ihgdiningrewards.com.

IHG® Rewards Club, the industry’s first and largest hotel rewards program with 79 million members is free, and guests can join at IHGRewardsClub.com, by downloading the IHG® app or by inquiring at the front desk of any of IHG’s more than 4,700 hotels worldwide. The programme offers industry-leading benefits, including free internet for members across IHG’s family of nine trusted hotel brands.

 

 

 

Celebrate Service Week

What is Celebrate Service Week?

Celebrate Service was created in 2010 as a way to recognize the hard work and dedication of the more than 350,000 employees who work at IHG’s managed and franchise properties around the world as well as IHG’s corporate offices. This is one of the industry’s largest recognition programs for front line teams and their dedication to providing our guests with outstanding service.

 

Who is sponsoring this?

Celebrate Service is a joint effort between IHG and the IHG Owners Association.

 

When will it be held?

In 2014, Celebrate Service Week will be held 9 June – 13 June.

 

Why is this so important?

To become one of the world’s great companies, we must have great brands delivered by great people. We want to acknowledge and celebrate employees at IHG branded hotels and throughout the IHG corporate offices are going above and beyond to provide outstanding service to our guests and our hotels.

 

Being recognized for doing great work is motivating for anyone, and a genuine thank you costs nothing. Making sure the people who work in our hotels and offices feel valued helps motivate them to do their best work – and that has a positive effect on the guest experience. Through Celebrate Service, we want to positively influence the pride of employees, their sense of accomplishment and their engagement, while developing goodwill throughout the IHG system.

 

What kinds of activities will happen during the week?

It is going to be a really fun week to celebrate the great things your employees do to provide outstanding service to your guests. You can celebrate one day or every day that week. To help get your creative juices flowing, we’ve provided a toolkit of ideas and lots of templates to customize posters, invitations and more on Merlin. This year, we have added even more tools, based on feedback from the Celebrate Service survey

 

Why Celebrate Service week and life at IHG is so great 

1. Thanking those who have made us #1…

2. …and being thanked in return!

3. Getting in bright and early to give everyone a warm welcome

4. Lots and lots of celebration food…

5. Being served by our leaders!

6. Admiring everyone’s Celebrate Service selfies

7. Getting manicures and massages in the office

8. Getting competitive with colleagues old and new…

9. …in the spirit of celebrating and having fun!

10. And finally… a chance to tell the world that we’re PROUD to work for IHG!

 

IHG Rewards Club cleans up at Freddie Awards

IHG Rewards Club cleans up at Freddie Awards

IHG® Rewards Club beat the competition once again last week by scooping five out of 15 awards in total at the Freddie Awards, more than any other hotel loyalty programme.

The Freddie Awards are the oldest and most renowned recognition awards for frequent traveller reward programmes. Dubbed the ‘Voice of the Frequent Flyer’, the awards are decided by public votes based on the programme’s merits.

IHG® Rewards Club stood out from the competition by claiming a third of the evening’s award categories including:
•    Programme of the Year (Europe & Africa)
•    Best Customer Service (Europe & Africa)
•    Best Promotion (Europe & Africa)
•    Best Promotion (Middle East & Asia/Oceania)
•    Best Redemption Ability (Europe & Africa)

Our Freddie Award wins come in the same month that IHG® Rewards Club was ranked second place on the J.D. Power 2014 Hotel Loyalty/Rewards Programme Satisfaction Report, confirming our position as an industry leader as well as the world’s largest hotel loyalty programme. Winning and retaining the loyalty of our guests is key to achieving our Ambition to be #1. IHG® Rewards Club is one of the main ways of raising awareness of the IHG brand and is essential in creating brand preference. When guests have a consistently great experience at IHG hotels, trust and loyalty follows, ensuring that guests will choose to stay within our family of brands whatever the occasion.

IHG® Rewards Club

IHG® Rewards Club is the world’s largest hotel loyalty program with over 76 million members. Earning points is effortless and redeeming points is simple. You can earn points at any one of our 4,600 hotels and redeem your points through our promotions and partners, including reward nights, merchandise, flights, hotels, car hire, gift cards and much more.

Learn more